Samsung

Customer information

Company name *

Org,number

Email address *

Email address (confirm) *

Contact person *

Phone number (Main) *

Phone number (Back up) *

Telephone number must be entered incl. country number and area code e.g. +46731234567

Address *

City *

Postcode *

Country *

Product Information

Model code *

Where can I find model code of my Samsung product?

Serial number *

Serial numbers contain 11 or 15 characters and are located on the back of the product.
NOTE: If your product has a Serial Number with 15 characters, it is important that the check letter is filled in at the end, for example ZAXV3SGD600088K

Version code *

Where can I find the version code of my Samsung product?
Version codes contain two letters and two numbers and are located on the back of the product.

IMEI number

IMEI Number is mandatory if your product is an HHD - Tablet or Phone.

Firmware version

Subject (short description) *

Reseller *

Message *

Attach receipt

Files and images

You can attach a maximum of 5 files. The total size limit is 10MB.

I acknowledge and understand that a fee may apply for the service visit and examination if no fault is found, or if the issue is not covered under the Samsung product warranty. The warranty does not apply to, for example, faulty installation, drop/moisture damage, faults caused by external influences, or faults caused by improper use. https://www.samsung.com/se/business/support/

Samsung B2B support

Customer information

Product Information