Samsung

Customer information

First name *

Last name *

Email address *

Email address (confirm) *

Phone number *

Telephone number must be entered incl. country number and area code e.g. +46731234567

Address *

City *

Postcode *

Country *

Send the product to a store instead

Retailer Information

Store name

Contact person

Phone

Address

Postcode

City

Country

Product Information

Model code *

Where can I find model code of my Samsung product?

Serial number *

Serial numbers contain 11 or 15 characters and are located on the back of the product.
NOTE: If your product has a Serial Number with 15 characters, it is important that the check letter is filled in at the end, for example ZAXV3SGD600088K

IMEI number

IMEI Number is mandatory if your product is an HHD - Tablet or Phone.

Missing/Damaged *

Subject (short description)

Message *

Attach receipt / files

* Please upload a picture of your damaged part or picture of the product where the part is missing
You can attach a maximum of 5 files. The total size limit is 10MB.

Email Support

Customer information

Retailer Information

Product Information